Right the First Time
Quotes within 24 hours, pricing is guaranteed.
Responsive Team
Transparency and clear communication from quote to shipment.
On-Time Shipment
We work hard to make sure your order ships on time, every time. From an optimized workflow, to an in-house QC team, we take the steps necessary to meet your deadline.
Why Hong Kong Genuine
With more than a decade of experience manufacturing in China, we have the expertise you need in manufacturing overseas.
Overseas manufacturing can be difficult to navigate. We help burn through the fog and get your products to market faster. Our staff in mainland China allows us to oversee production in real time. With an in-house QA department, we have the flexibility to get eyes on your product at every stage – more oversight, less headaches.
With over a decade manufacturing experience, we have maintained a working relationship with hundreds of vetted manufacturers. Our partner factories maintain the highest manufacturing and social standards. From Prop 65 compliance, to RoHS, or one of the many audit standards, we have the expertise to ensure your product adheres to the standards required to get your product to market.
At Hong Kong Genuine, we believe that clear communication is the foundation upon which good business relationships are built. We foster this by providing a dedicated account manager to each client, no exceptions.
SERVICES WE OFFER
Existing Product Sourcing
With typically a less than 12-hour turn around time on pricing for products already in the marketplace, our sales team is trained to help your business stay agile in a highly dynamic sales environment.
moreWarehousing Services
Larger volume orders reduce unit price, but also require larger warehousing needs. We can alleviate your local warehousing issues by storing portions of your order in our warehouse. With flexible replenishment options, we work around your needs.
moreOUR PRODUCTS
Our Process
Inquiry and Quote
Our workflow begins with your idea. Whether you have a novel item or are looking to get pricing on items in the marketplace, your account manager will work with you to understand your needs and requirements. Non-custom items are quoted within 24 hours. Pricing is guaranteed.
explorePre-production Samples
Preproduction samples are typically ready 7 days after artwork submission and layout approval. Some imprint techniques will require additional lead time.
exploreQuality Assurance
Leveraging the flexibility and expertise of our own QA team, we are able to monitor the production of orders from beginning to end. Working in tandem with your 3P QA agent, we document and communicate transparently throughout production.
exploreShipping
With flexible FOB arrangements, door-to-door shipping options, and expediting services, your goods will arrive how and when it works for you.
exploreUNCONDITIONAL GUARANTEE TO BE AT OR BELOW AQL
Our guarantee is simple: your products will be at or below AQL, or we ship additional units at no cost to you.
More InfoCLIENT
FIRST FOCUSEDResponsive and timely communication is our promise. New item development with quick sample lead times.
ON-TIME
SHIPMENT PRIORITYWe understand your business runs by knowing what lies ahead. 99% of our shipments leave port on time.
IN-TRANSIT
SHIPMENT COVERAGEReplacement coverage for items damaged during shipment.
WHAT WE CAN DO
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Private Label Product Sourcing
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Custom Product Sourcing
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Product Development
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Warehousing
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Packaging
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Quality Assurance